Esphere Help Center

The market for used network equipment, such as switches and routers, is subject to many influencing factors that can lead to rapid price changes.

Current prices for our products in this area can be found on

our eBay page at stores.ebay.de/Esphere-Network-GmbH or directly in our Online shop: esnetwork.de/shop

If you cannot find the device you are looking for on these pages, please do not hesitate to contact us send a direct request. Our network of partners and suppliers extends across almost all continents - and questions don't cost anything. :)

The delivery time will be agreed with you individually when you order. It depends on when the goods leave our warehouse and the country of destination.

In Germany the delivery time is usually around 3-5 days, in EU countries around 5-10 days.

We also offer the option of express delivery for the ordered devices directly to your warehouse, where we work with renowned courier services.

If you have unused network or computer equipment, you have the option of using it as partial payment for new equipment you purchase from us.

The eligibility depends on the potential further use of your old devices.

To receive a free valuation of your devices, please send an inquiry to our team.

After reviewing your financial situation, we can offer you interest-free installments. This option is available for a period of up to 6 months.

Esphere Network works with various leasing companies and banks to offer you customized leasing programs.

Leasing network components offers a flexible solution to equip your company or business with modern technology, expand your infrastructure and at the same time minimize one-off costs.

Yes, we offer the opportunity to purchase your used devices at attractive conditions and pay you the amount in cash. To receive an assessment of your network devices, please contact our team.

Yes, we offer a comprehensive maintenance service for our devices. This includes not only detailed diagnostics, but also support with setup and the provision of further technical advice.

As a regular customer with an NBD guarantee, you benefit from our fast exchange service. We will send you a replacement device on the same day. This is delivered via express shipping so you will receive it the next day. Our simplified returns service is available within 5 working days of requesting a returns number.