For brokers

In Esphere Network GmbH, we strive to keep up with the times, offering our clients the latest technology solutions that have now become an integral part of companies' business operations all over the world.

This is the vision that unites us as a team and helps us to implement an individual approach to every customer. For us to be able to offer you the equipment that will suit you best in a prompt and proper way, please, fill-in one of the four forms below:

Consulting

We will provide advice at all stages: choosing, buying, and further operating the equipment.

Support

We will solve all issues of configuring and correct operation of the equipment acquired.

Control

All the equipment offered to the customers has passed strict quality control and testing.

Warranty

Along with the standard 90 days warranty for all the equipment, we offer an extension of used equipment warranty period up to three years.

Any questions left?

Ask our managers now.

Leave your phone and we will contact you!

Or you can call us yourself:

+49 30 28861182

The equipment

Services

Help

Find us

x

New customer form

Company details. Please complete in as much detail as possible

* Necessarily

Company name

*

Registered Office Addres

*

Telephone/Fax No

*

E-Mail

*

Website

Company Reg No

VAT No

Nature of Business

New customer form

NET Terms. Bank Details

* Necessarily

Bank name

*

Account No (EUR)

*

Account No (USD)

Account No (GBR)

SWIFT

Address

Other Information

PayPal email

New customer form

Trade references. Please complete in as much detail as possible

* Necessarily

Trade Reference 1: Name, address, telephone, contact, e-mail, website.

*

Trade Reference 1: How long have you traded with the above company?

*

Trade Reference 1: What is their credit limit?

*

Trade Reference 1: How long is the agreed payment term?

*

Trade Reference 1: How would you describe their payment history?

*

Trade Reference 1: Would you recommend them as a credit customer?

*

Trade Reference 2: Name, address, telephone, contact, e-mail, website.

*

Trade Reference 2: How long have you traded with the above company?

*

Trade Reference 2: What is their credit limit?

*

Trade Reference 2: How long is the agreed payment term?

*

Trade Reference 2: How would you describe their payment history?

*

Trade Reference 2: Would you recommend them as a credit customer?

*

Trade Reference 3: Name, address, telephone, contact, e-mail, website.

*

Trade Reference 3: How long have you traded with the above company?

*

Trade Reference 3: What is their credit limit?

*

Trade Reference 3: How long is the agreed payment term?

*

Trade Reference 3: How would you describe their payment history?

*

Trade Reference 3: Would you recommend them as a credit customer?

*

x

RMA Request Form

Please ensure all sections of this form are filled out as this will assist in the efficient and timely processing of your RMA request.

* Necessarily

Company name

*

Contact Name

*

Contact Telephone Number

*

Contact Fax Number

*

Contact Email Address

*

Contact Email Address

*

Esphere Network Account Manager

RMA Request Form

Product & purchase details

* Necessarily

Product Part Number or Code

*

Quantity to be Returned

*

Your Purchase Order Number

*

Date of Purchase

*

Esphere Network Invoice Number

*

SO Number

*

Product being Returned for

Please state replacement or Credit.

*

Product Serial Numbers

Reason for return

All advance replacements will be invoiced and if the product is not returned this invoice will be due for payment. Please ensure all products are returned in their original packaging (including inner and outer boxes) along with any cables, manuals and other items. Please do not write on or mark the original packaging.

*

x

Switch Configurations Request Form

General information

* Necessarily

Your name

Eхample: Alexander

*

Your E-mail

Eхample: alex@mycompany.com

*

Your preferred messenger

Eхample: skype

*

Account or messenger UID

Eхample: alexbright82

*

Switch model

For example, Cisco 3750

*

Hostname

Please specify name of your router. For example, mySwitch1

*

NTP Servers (optional)

For time synchronization please specify list of NTP servers in your network if present. For example, 192.168.10.2

*

Timezone

Timezone for time correction on your router. For example, GMT +2

*

Domain

Please specify domain name of your company. For example, customer.org

*

DNS servers (optional)

Please specify IP address DNS-servers of your company or your ISP. For example, 192.168.10.2

*

Switch Configurations Request Form

Management

* Necessarily

Telnet

Remote router console management via Telnet protocol

Enable

*

SSH

Remote router console management via SSH protocol

Enable

*

IP address lists for management

Hosts, that have access to remote router management. Please limit list for security purpose. F.ex., 192.168.10.2-254

*

License list

If you have additional license for example "LAN Base to IP Services" please specify it

*